Store Policy
Customer Care
Customer service is more important now than ever. We have always provided our customers with the best care and help possible, to give them the best buying experience possible. Not only do we sell premium produce, but we have a customer care and loyalty policy like no other, We really do keep customers for life.
We want our customers to be confident in what they are buying, and where this has come from. With major companies neglecting ethical and sustainable produce through mass production, we are there from start to finish for everything we produce. Your butcher will be able to tell you exactly where the produce came from and the details of its upbringing.
There is true care in what we do.
Wholesale Inquiries
If you are interested in us supplying your shop, restaurant or private event, please contact us through the details on our contact page, or by calling one of the shops and we can provide you with our catering price lists.
We will also offer tester products which you can try before you agree to buy at wholesale. Please feel free to call us for expert advise or details of anything you wish to know.
Privacy & Safety
Any correspondence with us via email or telephone will be treated as private. We will only use the information from reviews to better our service.
If you subscribe to our email chain to receive our exclusive offers, we will not share your details with any third party. This will be retained and used solely for the service subscribed to. If you wish to unsubscribe, you can do this through your emails, or email us directly and request us to remove you from our list. Please use the below email:
Payment Methods
- Cash
- Credit / Debit Card
- Offline Payment
- Howards Gift Card
Environmental Policy
J E HOWARD BUTCHERS recognises that it has a responsibility to the environment beyond legal and regulatory
requirements. We are committed to reducing our environmental impact and continually improving our environmental
performance as an integral part of our business strategy and operating methods.
Responsibility
Clare Howard, PARTNER, is responsible for ensuring that this Environmental Policy is implemented, however, all employees
have a responsibility in their area to ensure that the aims and objectives of this policy are met.
Policy Aims
We endeavour to:
Comply with all relevant regulatory requirements.
Continually improve and monitor environmental performance.
Continually improve and reduce environmental impacts.
Incorporate environmental factors into business decisions.
Increase employee awareness and training.
Paper
We will:
Minimise the use of paper in the office.
Reduce packaging as much as possible.
Seek to buy recycled and recyclable paper products.
Reuse and recycle all paper where possible.
Recycling
To help us meet our obligations under the Environment Act 2021 to ensure proper separation and collection of recycling, we
will:
Arrange for the collection of dry mixed recycling, food waste and residual (i.e. black bin waste), whether this is
through an arrangement we make with a waste collector or by ensuring that any landlord has a waste collection system
in place, in compliance with the Government’s Simpler Recycling plans and the legal duty imposed on workplaces.
Separate card and paper from the rest of any other dry mixed recyclables (e.g. glass, metal, and plastic), unless the
waste collector collects these together.
Energy and Water
We will seek to:
Reduce the amount of energy used as much as possible.
Switch off lights and electrical equipment when not in use.
Adjust heating with energy consumption in mind.
Take energy consumption and efficiency of new products into account when purchasing them.
Monitor and manage water consumption to prevent wastage and ensure responsible usage.Office Supplies
We will:
Evaluate the environmental impact of any new products we intend to purchase.
Favour more environmentally friendly and efficient products wherever possible.
Reuse and recycle everything we are able to.
Transportation
We will:
Reduce the need to travel, restricting to necessary trips only.
Maintenance and Cleaning
We will:
Use cleaning materials that are as environmentally friendly as possible.
Only use licensed and appropriate organisations to dispose of waste.
Monitoring and Improvement
We will:
Comply with all relevant regulatory requirements.
Continually improve and monitor environmental performance.
Continually improve and reduce environmental impacts.
Incorporate environmental factors into business decisions.
Increase employee awareness through training.
Review this policy and any related business issues at monthly management meetings.
Culture
We will:
Update this policy at least once annually in consultation with staff and other stakeholders where necessary.
Involve staff in the implementation of this policy, for greater commitment and improved performance.
Provide staff with relevant environmental training.
Use local labour and materials where available to reduce CO2 and help the community.
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Clare Howard 22/07/2026
Date of signature